Being on Hold

Don't you just hate it when something goes wrong with one of your devices and you need to call some customer service to help you and it's not even a real person most of the phone call? The automated voice probably asks you to repeat yourself about ten times till it understands you. Then, if your talking and so much as a pin drops in the background you have to repeat everything all over because they "couldn't understand". If you watch that video, it's actually pretty funny but yet accurate. The video goes through different necessary crazy amounts of buttons you have to click to get to what department you wish to talk to. Even at one point it says "enter the phone number and birthday of the person you wish to contact." Being put on hold with the elevator type music is always an annoyance but in the end everyone has to do it.